Crystal Mountain
  • Local Pass Products Strategy, Naming and Descriptions

    Strategy
    Voice
    Copy

    As the winter season approached, Crystal Mountain was faced with the challenge of how to limit capacity yet still keep customers engaged with their mountain. Building on the success of our Winter 19 Feel Different Here brand campaign, Voicebox worked with the marketing leadership team to shape a creative extension of the brand in their off-peak pass products through naming, positioning and copywriting in parallel to evolving a developing Crystal voice and identity.

    Emphasizing the flexibility in disrupted schedules, the power of the mountain and nostalgia for rediscovering lost seasons in the 2020 slowdown, we developed the Local Hero, Hall Pass, Quiver Pass and Work Remote personas and pitches for Crystal. As a follow up we ideated the Wild Card branding for their 3-day and 5-day products. The result was unprecedented sales for pre-season local passes, the Work Remote RV pass and a completely sold out season for the Wild Cards.

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